Contracts & Policies Questions and Answers: Part I

6a0133f3fc5805970b014e8bd1e773970d-320wi“Can I get into trouble by referring a parent to another family child care provider, if something should happen to the child later?”

“Can I refuse care for a child who comes from a home with smokers and carries a heavy tobacco smell on their clothing?”

“What are the steps you can take when you have a family that does not pay you the full amount due?”

These were some of the many questions asked of me during a recent webinar “Early Childhood Education Program Contracts & Policies 101: How to Establish and Maintain Effective Business Relationships with Parents.” Over 375 family child care providers and child care center staff listened to the webinar.

You can listen to the webinar for free and download the power point and handouts from the webinar sponsor Early Childhood Investigations.

Here’s Part II, Part IIIPart IV and Part V.

Here are the answers to the questions I couldn’t get to during the webinar:

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2 replies

  1. I HIRED A DAYCARE PROVIDER BACK IN AUGUST FOR MY TWO DAUGHTERS WHO LOVED GOING UNTIL RECENTLY. THE DAYCARE PROVIDER YELLED AT MY OLDEST FOR NOT FINISHED HER LUNCH AND STARTED MAKING HER SIT AT THE TABLE ONE AND 1/2 BEFORE SCHOOL BUS WAS TO COME PICK HER UP. MY DAUGHTER, WHO IS 4, CRIES EVERY MORNING 30 MIN, 45 MINS SOME DAYS LONGER. THIS HAS BEEN GOING ON FOR ABOUT TWO WEEKS. I HAVE CONTINUED TO PAY EVEN THOUGH MY GIRLS HAVENT BEEN GOING. MY DAUGHTER’S ANXIETY LEVEL GOES UP EVERY TIME YOU MENTION HER GOING TO THE DAYCARE PROVIDER’S HOUSE. I HAVE VERBALLY AND GAVE WRITTEN 2 WEEK NOTICE. I HAVE EXPLAINED THE SITUATION. SHE HAS ADMITTED TO YELLING AT HER. I HAVE GIVEN SIGNIFICANT TIME FOR MY DAUGHTER TO RELAX WITH TIME IF YOU WILL. I CAN’T AND WILL NOT MAKE HER GO TO A PLACE THAT SHE IS SCARED AND AFRAID THE PROVIDER IS GOING TO CONTINUE TO GET ANGRY WITH HER. MY PROVIDERS ONLY RESPONSE VIA TEXT WAS MAKE SURE YOU PAY YOUR 2 WEEKS AS CONTRACTED. NOW, IF IT WASNT FOR HER ACTIONS AND HER FOLLOWING THROUGH WITH PROVIDING GOOD CARE I WOULDNT HAVE TO BE LOOKING FOR A REPLACEMENT. I AM A SINGLE MOTHER AND LIVE PAYCHECK TO PAYCHECK AND FEEL THAT MY DAUGHTERS DOESNT HAVE MANY OPTIONS TO PROTECT HER. DO I HAVE TO PAY HER SINCE SHE BROKE MY PART OF THE CONTRACT TO PROVIDE QUALITY CARE?? DO I HAVE ANY OPTIONS??? I CANT FINANCIALLY PAY FOR TWO PROVIDERS NOR DO I WANT TO RISK BEING SENT TO COURT? I WANT TO PAY IN GOOD FAITH…BUT I HAVE TO TAKE CARE OF MY FIRST PRIORITY WHICH IS THE SAFETY OF MY CHILDREN. I HAVE ALSO REPORTED TO THE STATE OTHER ISSUES I HAVE SEEN AND WITNESSED MYSELF.

  2. Whether or not the provider has broken her contract will be up to a judge to decide. You can offer to pay her something, but less than the total. I would keep records of what the provider has said to you, in case you refuse to pay and the provider sues you. You may have a good case if this ever went to court.

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