A Helpful New Guide to Visits, Inspections, and Interviews

As a family child care provider you must deal with a variety of people who enter your home: licensors, Food Program representatives, parents, fire inspectors, accreditation monitors, and so on.

The new book Family Child Care Guide to Visits, Inspections, and Interviews offers a wealth of information on how to make these occasions more successful for you and your business.

Through a presentation of a series of case studies the book offers skill-based solutions and successful strategies to address each type of visit or inspection.

Case studies include:

* How to be assertive, but not aggressive when handling conflicts with parents

* How to respond when you are unprepared for a licensing visit

* How to communicate with parents who have different communication styles (Independent Irma, Chatty Cathy, Agreeable Annie and Factual Fred)

The book also contains a series of checklists and self-examination activities to help you positively connect with potential families, specialists, and inspectors.

The book was written by Donna C. Hurley and Sharon Woodward and is published by Redleaf Press.

Tom Copeland - www.tomcopelandblog.com